This incident has been resolved. The connectivity issue affecting Beta Cloud was caused by a failed infrastructure update that disrupted the AWS Load Balancer Controller, preventing devices from connecting to the cloud. The issue has been fully remediated and all locations are back online. We apologize for any inconvenience caused. Incident start: April 2, 2026, 22:00 UTC Resolved: April 3, 2026 08:15 UTC
Posted Apr 03, 2026 - 12:06 UTC
Monitoring
We have applied a fix for the connectivity issue affecting Beta Cloud. We are monitoring the environment to confirm full stability. We will provide a further update shortly.
Posted Apr 03, 2026 - 08:25 UTC
Investigating
We are currently investigating an issue affecting connectivity on our Beta Cloud environment. Some locations may appear offline or experience degraded service. Our engineering team has identified the root cause and is actively working on a resolution. We will provide further updates as the investigation progresses.