Delays in receiving authentication emails

Incident Report for US Beta Cloud

Resolved

As of Nov 16, 2025 10:00 AM GMT-12 authentication emails for mobile app login are back to real time sending. Plume continues to monitor the system closely.

Posted Nov 16, 2025 - 21:06 UTC

Investigating

Some Plume app users have reported delays in receiving authentication emails for mobile app login.
Our teams are actively working to resolve the issue.

Posted Nov 14, 2025 - 15:19 UTC